What are the check-in and check-out times at Excellence Riviera Cancun (Adults Only)?
Check-in is available from 15:00 and check-out is by 12:00.
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Excellence Riviera Cancun (Adults Only), Puerto Morelos
380US$
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Key details
About Resort
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
- Right on a lovely beach
9.3
4.9
Loved by guests
"Our room was cleaned meticulously each day and we throughly enjoyed the upper floor with the plunge pool."
"There were multiple concurrent activities from 9 am to 11 pm each day . volleyball, blackjack, pool games, beach games."
"The food was excellent - not just great for an all inclusive, but actually great."
Excellence Riviera Cancun (Adults Only) is a luxury all-inclusive resort offering
Rooms & Amenities
Rooms at Excellence Riviera Cancun (Adults Only) include
Dining & Bars
Dining options at the resort include
Leisure & Wellness
Leisure activities include
Services & Local Area
The resort is supported by a
Must-do experiences
- Savor fresh ceviche at the vibrant Puerto Morelos mercado.
- Take a day trip to the stunning cenotes near Tulum for swimming.
- Explore the unique Majaica restaurant for authentic Mexican cuisine.
- Visit the Puerto Morelos Lighthouse for breathtaking sunset views.
- Join a local cooking class to learn how to make tacos al pastor.
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free internet access
- 24-hour reception
- Wheelchair access
- ATM/Cash machine
Sports & Fitness
- Fitness centre
- Tennis court
Services
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- BBQ facilities
- Jacuzzi
Room features
- In-room safe
Show more
Location
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
2.2
km
Beach
National Reef Park of Puerto Morelos
3.2
km
Gallery
Galeria Arte Zissimo arte contemporano
2.1
km
Landmark
Catholic Church
2.8
km
Landmark
Rosario & Marco's Art Shoppe
2.2
km
Landmark
Faro Inclinado
3.2
km
Beach
Snorkeling Adventure
2.9
km
Landmark
Puerto Morelos Lighthouse
3.3
km
Landmark
Day & Night Beach Club
2.9
km
Landmark
Cenote La Noria
3.2
km
Store
Playa Publica puerto morelos
2.9
km
Beach
Playa
2.9
km
Landmark
Ojo de Agua Beach
2.9
km
Landmark
club de playa
3.1
km
Beach
Club de playa Villas La Playa
3.1
km
Landmark
Diveshop Diverspoint
3.1
km
Landmark
Puerto Morales Botanical Gardens
3.2
km
Church
Parroquia San Jose Obrero
3.3
km
Landmark
La Ventana al Mar
3.2
km
Landmark
welovepuertomorelostours
3.2
km
Landmark
Puerto Morelos Reef
3.2
km
Lighthouse
Leaning Lighthouse
3.2
km
Landmark
Puerto Morelos Town Square
3.3
km
Landmark
Letters of Puerto Morelos
3.3
km
Landmark
San Jose Catholic Parish
3.3
km
Park
Arrecife De Coral
3.3
km
Landmark
Plaza AKI Morelos
3.4
km
Landmark
Artisans Market
3.5
km
Mall
AKI
3.5
km
Explore Puerto Morelos
Experience Puerto Morelos
Crococun Zoo
25 minutes' walk
A unique zoo featuring native wildlife, crocodile encounters, and guided tours that enhance understanding of local fauna.
National Reef Park of Puerto Morelos
10 minutes' drive
A protected marine area ideal for snorkeling and diving, showcasing vibrant coral reefs and diverse marine life.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Robert
United States,
March
2025
9.2/10
Our stay at the Excellence Riviera Cancun was absolutely magical! The resort is beautifully maintained with welcoming staff who truly enhance the experience. The room was comfortable and stocked with everything we needed, although the dining options had some inconsistencies. The pools and beach areas were fantastic for relaxation, but be aware of the seaweed situation on the shore. Overall, it's a great value for a couple's getaway or for those looking for a serene vacation.
Rooms
10.0
The room was beautiful and well-equipped, with a comfy king bed and a nice pool view. Housekeeping did an amazing job keeping everything clean.
Service
10.0
Service was top-notch with friendly staff who genuinely cared about our comfort and experience. They reacted promptly to our requests.
Location
9.0
The resort is conveniently located just a short ride from the Cancun airport and right on the beach, which was lovely despite the occasional seaweed.
Dining
8.0
Dining was a mixed bag; while the options ranged from excellent to just okay, there were plenty of vegetarian choices available.
Facilities
9.0
The facilities, especially the pools and spa, were very well-maintained and enjoyable. We spent a lot of time relaxing in the serene environment.
Beautifully maintained grounds
Inconsistent dining quality
Billy
United States,
March
2025
9.4/10
My experience at the resort was absolutely phenomenal! The area was impeccably clean, and the service I received was top-notch. I loved the beautiful views from my room, and the food was simply delicious. The only downside was that I sometimes noticed the seaweed accumulating on the beach. Overall, it was a great value for the unforgettable getaway I had!
Rooms
10.0
The room I stayed in was kept in immaculate condition and had a well-stocked bar fridge. The view was stunning, especially during sunrise.
Service
10.0
The service was outstanding! Every staff member I encountered went above and beyond to ensure I had a wonderful experience.
Location
8.0
The resort is set in fantastic tropical gardens, which provided a stunning backdrop. However, I did notice some seaweed on the beach occasionally.
Dining
10.0
Dining was an absolute treat, with some of the best food I've ever had. The restaurant options were excellent, especially for breakfast.
Facilities
9.0
The facilities were luxurious and well-maintained, particularly the pool area and the gym.
Mitchell
United States,
February
2025
9.4/10
Our stay at this resort was fantastic! The service was top-notch, with attentive staff who made us feel special throughout our visit. We loved the beautiful setting and the cleanliness of the facilities. The only downside was that the dining options could have been slightly more varied for breakfast. Overall, it's a great value for a luxurious getaway.
Rooms
10.0
The rooms were immaculate and spacious, featuring two queen beds. They were cleaned twice a day, and we appreciated the little surprises that showed attention to detail.
Service
10.0
The service was exceptional with staff eager to meet our needs. The concierge manager always greeted us with a smile and made sure we had everything we needed.
Location
10.0
The resort is nestled in stunning tropical gardens, directly on the beach, making it a perfect paradise for relaxation. We loved the convenience of being close to all the restaurants.
Dining
8.0
Dining was enjoyable with numerous options, but I wished there were more breakfast choices to explore. The food quality was also impressive overall.
Facilities
9.0
The facilities were well-maintained, and the pools were always clean. There were plenty of activities available, which made our stay even more enjoyable.
Max
United States,
January
2025
9.2/10
This resort is absolutely incredible, boasting stunning ocean views and exceptional hospitality. The facilities are top-notch, and the food options are endless. The staff goes above and beyond to ensure a memorable experience, and the atmosphere is adult-oriented, ideal for a serene getaway. However, those sensitive to seaweed might notice some accumulation on the beach, so keep that in mind.
Rooms
9.0
The rooms were spacious and comfortable, equipped with modern amenities and clean throughout my stay.
Service
10.0
The service was outstanding; the staff truly made me feel valued and was always eager to help.
Location
8.0
The location is superb, right on the beachfront with beautiful views, though some seaweed can wash up.
Dining
10.0
Dining was a highlight with a vast selection of delicious meals, especially fresh omelettes at breakfast.
Facilities
9.0
The facilities, including the pool and hydrotherapy session, were fantastic and well-maintained.
Seth
United States,
December
2024
6.2/10
I recently stayed at Excellence Riviera Cancun and had a mix of experiences. While the staff, especially Mo and Felipe, were fantastic and the entertainment was enjoyable, I faced multiple issues with my room and the dining options left much to be desired. The beach was affected by seaweed, but the pools were clean and well-kept. Overall, it was not ideal for the price, and I probably won't return to this resort.
Rooms
5.0
Initially, I was placed in a double bed room instead of the king I reserved, and the door malfunctioned, causing additional frustration. The overall condition was not up to par with my expectations.
Service
9.0
The service from staff members, especially at the Excellence Pool Bar, was commendable and truly made my stay more enjoyable. They were always friendly, attentive, and responded promptly to requests.
Location
7.0
The resort is set in a nice location with gorgeous tropical gardens, but the beach was affected by sargassum seaweed, which detracted from the overall experience.
Dining
5.0
Dining was disappointing. Most of the restaurants had poor service and the food quality was low; we found better meals outside the resort in Puerto Morelos.
Facilities
6.0
While the pools were clean and enjoyable, overall facilities felt underwhelming compared to other resorts I've visited.
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Property information and rules
Check-in
from 11:00-23:59
Check-out
until 3 pm
Number of rooms:
440
Former name
excellence riviera cancun all inclusive - adults only
FAQs
About Excellence Riviera Cancun (Adults Only)
What is the distance from Excellence Riviera Cancun (Adults Only) to Cancun International Airport?
The hotel is located 25 km from Cancun International Airport.
What dining options are available at Excellence Riviera Cancun (Adults Only)?
Guests can enjoy 10 on-site restaurants offering Mexican, French, Asian, and international cuisine, along with a beach grill.
Are there any pools at Excellence Riviera Cancun (Adults Only)?
The hotel features six pools and five hot tubs for relaxation and recreation.
Does Excellence Riviera Cancun (Adults Only) offer wellness and spa services?
Guests can relax at the on-site full-service spa, which offers massages, body treatments, and facials.
What room amenities are provided at Excellence Riviera Cancun (Adults Only)?
Rooms include air conditioning, jetted bathtubs, free minibar items, flat-screen televisions, and private furnished balconies.
Is parking available at Excellence Riviera Cancun (Adults Only)?
The hotel offers free valet parking for guests.
What languages are spoken by the staff at Excellence Riviera Cancun (Adults Only)?
The staff members are fluent in English and Spanish.
Are there nearby attractions to Excellence Riviera Cancun (Adults Only)?
Nearby attractions include Crococun Zoo and the Costa Occidental de Isla Mujeres National Park.
Is Excellence Riviera Cancun (Adults Only) an adults-only hotel?
This property is an exclusive adults-only resort, designed for guests seeking a tranquil and romantic getaway.
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